Last updated: May 2026
At Pagna.ai, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information when you visit our website or use our AI integration services (including Lothar and Automis).
1. Information We Collect
We collect information that helps us provide a better experience and more efficient AI solutions. This includes:
Personal Identifiers: Name, email address, phone number, and company details providedthrough contact forms.
Technical Data: IP address, browser type, device information, and usage patterns on ourwebsite.
Service Data: Information required to deploy our AI agents, such as integration parameters for CRM or telephony systems.
2. How We Use Information
We use the information we collect to:
Provide, ope rate, and improve the Service
Process documents and generate AI-assisted outputs
Maintain security and prevent misuse
Communicate with users about updates or support requests
We do not sell personal data to third parties.
3. Data Processing and AI
Content uploaded to the Service is processed solely to provide the requested research and analysis features.
AI-generated outputs are created based on the information you provide. You remain responsible for reviewing and validating any results before use.
4. Data Sharing
We may share information with trusted service providers who assist us in operating the Service, subject to confidentiality obligations.
We may also disclose information if required by law or to protect the rights and safety of the Service and its users.
5. Data Retention
We retain personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Data Security
We take reasonable measures to protect personal data against unauthorized access, loss, or misuse. However, no system can be guaranteed to be completely secure.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. You may also request information about how your data is processed.
Requests can be made by contacting us at the email address below.
8. Cookies and Analytics
The Service may use cookies or similar technologies to improve functionality and understand usage patterns. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.